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Digiital
08-05-2005, 11:19 AM
SYMPATICO TO RAISE ON-LINE SPEEDS

Jack Kapica, The Globe and Mail, 08/04/05

Subscribers to Sympatico Ultra Internet service will start seeing speed increases of about 25 per cent, Bell Canada said today.

The increase is limited only to the company's Ultra package, which offers the highest speed, and will be available to residential accounts as well as small-business accounts. It is also limited only to Ultra subscribers in Ontario and Quebec.

Until now, word of the increase was only an on-line rumour. Bell says it will make an official announcement soon.

The speed upgrade is supposed to start rolling out on Aug. 15, a Bell spokesman said. Subscribers to the Ultra services will not be charged extra.

Under the plan, residential speeds will increase from 4 megabits per second to 5 mbps, and business or dedicated services will go from 4 mbps to 6 mbps.

The company is emphasizing speed, the spokesman said, because "families are embracing the broadband home, including networking and wireless networking."

The increases bring Ultra subscribers up to speed with a similar package offered by Bell's cable competitors.

The spokesman said that the increase in speed was partly in reaction to Sympatico's success with Gamesmania.com, its on-line gaming site. The increased speeds will shorten the length of time required to download the games content.

He also added that the increase would also speed up Sympatico's value-added services, such as parental controls, e-mail spam filtering, and antivirus protection. The addition of the MSN Premium service last year also resulted in larger downloads.

Similar value-added services for small and medium businesses will continue to be served better by the increase, including a live network help desk and support maintenance.

Swordfish
08-05-2005, 11:39 AM
Yep Aug 15th that will be a nice increase for Ultra customers and Buisness customers. I doubt they will do anything with regular DSL Untill Rogers does something with their express service.

Typically Sympatico waits for Rogers before it makes an increase. And still no caps :)

aaron158
08-05-2005, 12:35 PM
why are they wasting time making download speed faster i want more up speed 4 megabit download is more then fast enough

Digiital
08-05-2005, 12:37 PM
Because 90% of the time your downloading stuff then uploading.(most people)

Swordfish
08-05-2005, 12:37 PM
why are they wasting time making download speed faster i want more up speed 4 megabit download is more then fast enough

You dont want fast Download speeds? :tch:

aaron158
08-05-2005, 12:40 PM
i have a hard time maxing out 4 megabit but 800kbit up is maxed out 24/7 the only time i can max out the down is if i download off ati site or something like that

Dr.Dan
08-05-2005, 05:59 PM
And if you're maxxed on the upload, it chokes your download too.

I've always said, 3 Mb down is fine.... if you can have at least 1.5 Mb up.

Now that would be nice :d

Mike
08-05-2005, 08:11 PM
why are they wasting time making download speed faster i want more up speed 4 megabit download is more then fast enough

The equipment they currently have can only support a max of 10 mpbs down and 1 mbps up so increasing upload is a bit limited.

aaron158
08-06-2005, 07:31 AM
The equipment they currently have can only support a max of 10 mpbs down and 1 mbps up so increasing upload is a bit limited.

well i would take the 1 mbps upload at least it would be an inprovement

Swordfish
08-09-2005, 06:24 AM
I wrote sympatico last night about the speed increase, this was their responce


I appreciate you advising us of your interest in the 5 meg service. You
comments are well taken.

This is to confirm that only selected members when technology is
available, will be upgraded to the 5 Meg service. No imediate plans to
upgrade the 3 Meg service.

It has been a pleasure assisting you.

Thank you for choosing Bell and have a nice day.

Regards,


Electronic Customer Care
Sympatico Member Services

aaron158
08-09-2005, 03:07 PM
i wonder if bell will be sending out emails about this anytime soon

aaron158
08-09-2005, 03:21 PM
i called up the high speed center today and they ask me for my number and total me that i will be upgraded to 5 meg on the 15th

zerocool24
08-18-2005, 05:42 PM
anyone get the upgrade yet????

aaron158
08-18-2005, 06:24 PM
nothing so far but they said it could take up till the end of next week now

batkinson001
08-19-2005, 11:28 AM
will they do anything for the High SPeed customers? ultra is fine but what about the rest of us who cant afford ultra?

Swordfish
08-19-2005, 12:41 PM
will they do anything for the High Speed customers? ultra is fine but what about the rest of us who cant afford ultra?

I know. I wish they would upgrade the 3mb service but unfortunately they wont do anything until Rogers does. I am just happy my 3mb speeds are consistent.

aaron158
08-19-2005, 02:31 PM
hey be happy if your 3 meg works at 3 meg u could be like a friend of mine where his only sync up at 1500/545

zerocool24
08-19-2005, 08:18 PM
will they do anything for the High SPeed customers? ultra is fine but what about the rest of us who cant afford ultra?


There was a promotion (not sure if it is still available where you could get ultra for only 49.95. that is what i pay, the extra 5 bucks for the extra speed is well worth it for me.

Swordfish
08-21-2005, 07:21 AM
hey be happy if your 3 meg works at 3 meg u could be like a friend of mine where his only sync up at 1500/545

I am happy :) When I had Rogers Extreme I was lucky if I was getting 1mb down.

Dr.Dan
08-21-2005, 12:43 PM
I am happy :) When I had Rogers Extreme I was lucky if I was getting 1mb down.
Yes, but you also did get almost 5 MB for quite some time before the problems started ;)

Swordfish
08-21-2005, 01:29 PM
Yes, but you also did get almost 5 MB for quite some time before the problems started ;)

And it would have been nice if the problems would have been solved before they decided to close the ticket on me

I was sick of waiting 6 months for them to fix something

Oh well.

aaron158
08-24-2005, 08:51 PM
finaly my upgrade

smirnoff
08-24-2005, 09:26 PM
works fine here.

now though after the strike getting stuff fixed is hit and miss.

got tired of waiting for them to figure out what the hell there doing and fixed the box on the house myself.

rock solid speeds which is something rogers could never say.

4168/669

its 5 bucks more then highspeed so worth it.

ps.. the 6520 router has fimware issues..stalls when downloading something big or transfering and is very slow at bittorents.

other then the nonsense getting stuff fixed i am very happy.

aaron158
08-24-2005, 09:28 PM
ya the 6520 is a junk i had 2 of them they both sucked sents them back and stuck with my 5200

smirnoff
08-24-2005, 09:41 PM
the hard seems fine its got a newer chipset then the 5200 but the fimware is a mess.