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mtlhunter
08-11-2005, 08:35 PM
When I startup my computer with my webcam pluged in and try to use it, my computer will restart. The only way for me to use it, is to unplug it and plug it back in when I'm logged in. Can anybody tell me why it would just restart the computer? And is there a way that I don't need to unplug it and plug it back in at all for the webcam to work? Thanks.
freestylegreek
08-11-2005, 09:24 PM
Maybe you dont have the right drivers install?
Bogie
08-11-2005, 09:43 PM
IRQ conflict most likely. USB or parallel port connection?

If USB try another USB port and reboot.

If that doesn't work, uninstall the webcam drivers, disconnect the cam, reboot, then reboot again. Connect the cam, install updated drivers, reboot.

That might help.
mtlhunter
08-11-2005, 11:22 PM
I got the correct drivers. It's USB. It was working before, until this morning. I will try what you said Bogie. Hopefully it will work. And this computer, has one USB in front. And 4 in the back. The webcam gets moved a lot, therefore I unplug it a lot. I will try using the same USB port.
AMD
08-11-2005, 11:34 PM
If you have a VIA chipset, make sure that the USB controller(s) isn't (aren't) sharing an IRQ with any major device. (especially sound/video card + IDE host)
freestylegreek
08-11-2005, 11:37 PM
I heard that a via chipset on a usb card 2.0 if you have windows xp home with service pack 2 there are issues. Thats what i heard not sure if its all cards though. But if i get a usb 2.0 card im not getting one with a VIA chipset.
mtlhunter
08-11-2005, 11:37 PM
May I ask, what is an IRQ and a VIA chipset? :)
freestylegreek
08-11-2005, 11:47 PM
May I ask, what is an IRQ and a VIA chipset? :)

VIA chipset is the chip that is located on the card.
imboden
08-12-2005, 07:00 PM
the only known via issues are for the VIATECH 3038 USB host controlers found on some older win9x systems. MS has updates on the Knoledge base, but cant think of the art# off the top of my head
freestylegreek
08-12-2005, 07:13 PM
I heard the chipsets that have issues are VT6202, VT6212 and VT8235

VIA chipset problem (http://forums.viaarena.com/messageview.aspx?catid=16&threadid=66201&enterthread=y)
mtlhunter
08-13-2005, 01:38 AM
Hmm, my computer is really having some problems, right now. All I did was restart, and it worked like how it worked before. But now there is something wrong with my WMP, not because of the webcam. Check out the thread in the Software Help section.
AMD
08-13-2005, 02:07 AM
VIA chipset is the chip that is located on the card.

No it isn't - I was referring the North Bridge, South Bridge and other integrated components of motherboards.
AMD
08-13-2005, 02:09 AM
May I ask, what is an IRQ and a VIA chipset? :)

http://www.webopedia.com/TERM/I/IRQ.html
freestylegreek
08-13-2005, 11:16 AM
I guess i was refering to the chip on a usb card that says VIA


No it isn't - I was referring the North Bridge, South Bridge and other integrated components of motherboards.