Error with SATA

[QBA]

Hi

I’m running:

WinXP Pro SP2, MotherBoard P4P800-E Deluxe

I just installed a new Western Digital 320 GB SATA hard drive on the RAID1 port.

The drive is working fine, I just partitioned and transfer data into it but now every time I restart my system Windows say found a new hardware, with the hardware icon beside the clock and after a few minutes it shows me a window that say:

“There was a problem installing this hardware”

“IDE Channel”

“An error occurred during the installation of the device”

“Driver is not intended for this platform” (And a button that say finish)

In the other hand if I unplug the SATA and restart my system windows doesn’t find new hardware or show me the error window, so I guess is the SATA


Why this error window is showing up if my sata seem to be working fine?

Do I need to get some particular driver for this error to stop?

Thanks

Alex

[AMD]

Go into device manager, removal all unknown devices, reboot and install the SATA driver provided by your motherboard manufacturer.

[QBA]

Thanks AMD,

1.) I have install drivers from my mother board CD but nothing happend, I went to their site and there is a drive called P4P800-E 1007 P4P8E007.zip that says "Patch system cannot detect SATA HDD" once I unziped it has this file inside that I can really install by upgrading the drivers under "Device Manager" P4P8E007.rom, here is the link for my mother board drivers and that file.

http://support.asus.com/download/download.aspx?modelname=P4P800-E%20Deluxe&SLanguage=en-us

Are there any other driver I should get to fix this?

2.) Under my Bios :

IDE Configuration:

Onboard IDE Operate Mode [Enhanced Mode]

Enhanced Mode Suppoert On [S-ATA]

Configured S-ATA as RAID [NO]

IDE Detec Time Out (Sec) [35]


Advanced:

Onboard AC'97 Audio [Auto]

Onboard Promise Controller [Enable]

Operation Mode [IDE] <---- (The other mode is Raid but I have a IDE hard drive connect it to the "Pri_Raid" port and Operation Mode has to be set up as IDE for that hard drive to work because I'm not using it as a Raid)

Again the S-ATA Hard drive is working finethe only dilema is that error message everytime I restart

3.) I think windows is trying to install two hard drives rather than one because it try to install two hardware device everytime I restart and it give me the same error message twice.

“There was a problem installing this hardware”

“IDE Channel”

“An error occurred during the installation of the device”

“Driver is not intended for this platform” (And a button that say finish)

I will try to attach a image of what my device manager looks like, so you guys can see how there are two IDE Channels with a yellow exclamation mark, when I really have only one Sata hard drive.

[QBA]

Thanks guys,

This is crazy it was alcohol 120% that was interfering with windows installation of S-ATA

I uninstalled Alcohol 120% and restart the system windows found the new hardware but didn't give me error messages then I restart 2 more time and no more found new hardware or error messages either

The two items under device manager are gone and their exclamation mark too

[AMD]

It seems as if the regular IDE driver isn't installed properly - disable unused controllers in the BIOS, remove the controllers with a exclamation mark in device manager, and reinstall the chipset drivers.