I'm infected HELP

[reuben]

It seems that I was infected with MSA.EXE.
My Rogers scan did not pick it up....I scanned with housecall and it picked it up an removed it.

The next time I booted up I scanned again and House call picked it up again. How do I get rid of it?

[Bogie]

Turn off Windows Restore, rescan, dis-infect, reboot.

What are you using? XP, Vista, 7?

[wslctrc]

http://www.xp-vista.com/spyware-removal/msantivirus-ms-antivirus-removal-instructions

[reuben]

Im using xp.

[Bogie]

One of the most common causes of reinfection is the user not disabling the Windows System Restore function.

http://support.microsoft.com/kb/310405

What happens is that, if System Restore is on then it is quite likely that the infection will simply restore itself after a reboot.

You need to turn off System Restore, run your scan to remove the virus/whatever, then reboot after it is removed.

If that worked and the virus/infection is gone on reboot and a rescan, then turn System Restore back on.

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[reuben]

Thank you. Turned off system restore.....its clean and turned it back on.