Can anyone look up a Dodge TSB for me?

[Mr. Apollo]

It's for a 1999 Dodge Durango. TSB 24-013-01 (A/C - Warm Air From Vents at Idle)

[Dr.Dan]

Since you have the #, can you not just call Chrysler (or any Dodge truck dealer) and ask them for a copy of that TSB?

[Mr. Apollo]

Since you have the #, can you not just call Chrysler (or any Dodge truck dealer) and ask them for a copy of that TSB?
The dealers I called with wanted $30 for it or said "The are to be used by authorized Daimler-Chrysler mechanics only" which is a load of BS. I found the TSB anyway.

The one thing I don't get is why doesn't this apply ro vehicles with Daytime running lights? I have the exact same problem that they describe but this doesn't apply to me since I live in Canada and have DRLs. :(

NUMBER: 24-013-01

GROUP: Heating & A/C

DATE: September 28, 2001

SUBJECT:
Warm air blows from panel outlets with A/C on at idle.

OVERVIEW:
This bulletin involves installing an electric cooling fan kit.

MODELS:

1998 - 1999 (DN) Durango

NOTE :THIS BULLETIN APPLIES TO VEHICLES NOT EQUIPPED WITH DAYTIME RUNNING LAMPS.

SYMPTOM/CONDITION:

Some 1998 - 1999 (DN) Durangos may blow warm air out the instrument panel outlets while the A/C is ON in conditions of ambient temperatures exceeding 30°C. (86°F.) and the vehicle not in motion. In conditions of "stop-and-go" traffic or while idling in high ambient temperatures, the A/C high side pressures may exceed the high-pressure switch shut off of 450 - 490 psi. causing the A/C compressor to disengage. The compressor will re-engage once the high side pressure drops below 270 - 330 psi. The root cause of the problem may be related to inadequate airflow through the A/C condenser in high ambient temperatures while the vehicle is not in motion.

DIAGNOSIS:

NOTE :THIS PROCEDURE WILL NOT CORRECT A CONDITION WHERE THE A/C COMPRESSOR DISENGAGES DUE TO EXCESSIVE HIGH SIDE PRESSURE WHILE THE VEHICLE IS IN MOTION. NOR WILL THIS PROCEDURE CORRECT ANY A/C PERFORMANCE COMPLAINT OTHER THAN THE LOSS OF A/C IN "STOP-AND-GO" TRAFFIC OR IDLE CONDITIONS WHILE IN HIGH AMBIENT TEMPERATURES AND HUMIDITY.

Verify A/C system operation by performing an A/C Performance Test. Refer to the 1999 Durango Service Manual (Publication No. 81-370-9116), pages 24-13 through 24-16. If the vehicle passes the A/C performance test as identified in the 1999 Durango Service Manual, yet the customer complains that warm air discharges out the panel ducts with the A/C ON with the vehicle NOT in motion, install the Electric Cooling Fan Kit. If the vehicle did not pass the performance test, repair the vehicle as necessary. This procedure WILL NOT be able to correct the condition.

NOTE UE TO THE ELECTRICAL LOAD REQUIREMENTS OF THE ELECTRIC COOLING FAN, THE 136 AMP GENERATOR IS REQUIRED ON ALL VEHICLES. SOME 1999 MODELS MAY HAVE THE 136 AMP GENERATOR. 1999 MODELS EQUIPPED WITH TRAILER TOW PACKAGE (SALES CODE AHC) ARE EQUIPPED WITH THE 136 AMP GENERATOR. TO ENSURE THAT 1999 MODELS ARE EQUIPPED WITH THE 136 AMP GENERATOR, VERIFY THAT THE PART NUMBER ON THE GENERATOR IS 56028920AA. ALL MODELS NOT EQUIPPED WITH THE 136 AMP GENERATOR MUST USE KIT 05019227AB.

REPAIR PROCEDURE:

Detailed instructions are included in the parts kit. Refer to the instructions for the Repair Procedure.



PARTS REQUIRED: (image, typing this by hand)

05019227AB Kit, Electric Cooling Fan, with 136 Amp Generator

05019253AB Kit, Elecric Cooling Fan, without 136 Amp Generator

[Deb]

Have you had a pressure test done? When this condition happens, is it warm or cold air out the floor ducts? The recall doesn't apply to vehicles without DRL lights because the parts used on American vehicles are not identical to ours. So many things regarding A/C used to fail on vehicles of your age. The evaporator being number one. Also, the condenser being in the bad spot that it is, is very prone to being hit by stones and such off the road. It sits unprotected....

[Mr. Apollo]

Have you had a pressure test done? When this condition happens, is it warm or cold air out the floor ducts? The recall doesn't apply to vehicles without DRL lights because the parts used on American vehicles are not identical to ours. So many things regarding A/C used to fail on vehicles of your age. The evaporator being number one. Also, the condenser being in the bad spot that it is, is very prone to being hit by stones and such off the road. It sits unprotected....

My truck is ony 4 and a half years old, I really wouldn't expect there to be anything majorly wrong with the A/C in a 4 and a half year old vehicle. I've had the pressure tests done by the dealer and everything is fine. As long as the truck is moving at 50 km/h or so the A/C is fine. It's only when it gets stuck in stop and go traffic or waiting at a long red light that the A/C starts to blow warm air.

[Dr.Dan]

How is a 6 (almost 7) year old truck only 4.5 years old? You said it's a 99... and the 06's are about to come out in September...

Anyway, it very common to have A/C problems on Chrysler cars and trucks.... well know issues...

[Mr. Apollo]

How is a 6 (almost 7) year old truck only 4.5 years old? You said it's a 99... and the 06's are about to come out in September...

Anyway, it very common to have A/C problems on Chrysler cars and trucks.... well know issues...
1999-2000
2000-2001
2001-2002
2002-2003
2003-2004
2004-2005

OK 5 and a half years old (from my point of view) almost 6 from a manufacturing date point of view. I bought it in December of 1999 it was manufactured in September of 1999, one of the last vehicles off the production line for 1999 models.

In any case, the vehicle has been like this from day one and I think a failing A/C system on a vehicle of this age is inexcusable. My 1997 parnets Nissan Maxima and sisters' 1999 Acura Integra blow ice cold air and the hottest days while sitting in traffic and they've never had their A/C systems looked at.

[Kelisis]

In any case, the vehicle has been like this from day one and I think a failing A/C system on a vehicle of this age is inexcusable. My 1997 parnets Nissan Maxima and sisters' 1999 Acura Integra blow ice cold air and the hottest days while sitting in traffic and they've never had their A/C systems looked at.
The Maxima and Intergra are Japanese vehicles - the Durango is a North American vehicle.

I rest my case :D

(sorry - couldn't resist. Dr. Dan's gonna slap me for that one :) )

[BillD]

Gee, Kelsis, your comments get more idiotic all the time.

[Kelisis]

Gee, Kelsis, your comments get more idiotic all the time.
C'mon BillD, chill out bro - didn't you see the smilies? :rolleyes:

[Mr. Apollo]

The Maxima and Intergra are Japanese vehicles - the Durango is a North American vehicle.

I rest my case :D

(sorry - couldn't resist. Dr. Dan's gonna slap me for that one :) )

Personally speaking, I've had much better experiences with Japanese vehicles compared to North American and European vehicles. However, I think the North Americans are finally starting to learn from their previous mistakes (Cadillac has some nice offerings as does D-C).

[Deb]

I also have an 83 Rabbit Convertible that's never had work done on the A/C system. Guess what...it still works :)

Didn't mean to get anyone riled up here but hey, I worked for Chrysler for 21 years and along with Dan, I know all about the history of their A/C systems. Oh...and....keep an eye on those ball joints :hst:

[Dr.Dan]

(sorry - couldn't resist. Dr. Dan's gonna slap me for that one :) )
Kelisis, don't make me crawl through the internet to get you... http://img.photobucket.com/albums/v438/mander64/smilies/019.gif


...the vehicle has been like this from day one and I think a failing A/C system on a vehicle of this age is inexcusable. My 1997 parnets Nissan Maxima and sisters' 1999 Acura Integra blow ice cold air and the hottest days while sitting in traffic and they've never had their A/C systems looked at.
If it's been like that since new, I'll assume that you're complained about it while it was under warranty... many times, right? You have all the service records showing your complaint?
Have you written to Chrysler to complain about it? Don't know if it'll get you anywhere, but you gotta try if you haven't.

I agree, a failing A/C system in only a few years is not acceptable... but Chrysler seems to think it is. It's been well known that their A/C systems are prone to many different types of 'premature failure'... and it's been going on for a long time... at least 15 years... and they still haven't done anything to correct these problems :mad:

[Mr. Apollo]

If it's been like that since new, I'll assume that you're complained about it while it was under warranty... many times, right? You have all the service records showing your complaint?
Have you written to Chrysler to complain about it? Don't know if it'll get you anywhere, but you gotta try if you haven't.

I agree, a failing A/C system in only a few years is not acceptable... but Chrysler seems to think it is. It's been well known that their A/C systems are prone to many different types of 'premature failure'... and it's been going on for a long time... at least 15 years... and they still haven't done anything to correct these problems :mad:

Yup, I've done all of that to no avail. The dealer says it's normal, live with it and D-C says they dealer knows the vehicle best.

What bothers me is that I've read about tons of people in the US that have this problem and have had it fixed becuase of this TSB yet since I have DRLs nothing can be done. :mad:

[Dr.Dan]

If my old friend is still working at a Chrysler dealer here, I'll ask him to look into this issue and get to the bottom of this story... he's always been good with 'finding info' ;)

[Mr. Apollo]

If my old friend is still working at a Chrysler dealer here, I'll ask him to look into this issue and get to the bottom of this story... he's always been good with 'finding info' ;)
Oh wow, that would be awesome, thanks!

[Dr.Dan]

I make no promises... but I'll try.

And you may still get the same answer... but that will confirm that they really won't do anything for you :(

[Deb]

If my old friend is still working at a Chrysler dealer here, I'll ask him to look into this issue and get to the bottom of this story... he's always been good with 'finding info' ;)
He might likely know my Son Brandon who did his apprenticeship at Oxford then Wharncliffe Chrysler :)

[Dr.Dan]

My friend used to work at Wharncliffe, but moved to Forest City Chrysler about 7 years ago...
I haven't seen him for a couple years, so now I'm not sure if he's even still there